Frustrated

[Bigbird]

Checked on saturday
It was still in the railyard awaiting shipment
Monday
Still in the yard awaiting shipment
Today's update
2 days ago it was passing thru Rice TX
I'm glad it's hopefully on a train and someones not driving it all over Texas
I should start putting pins on a map to show where they said it has been
This is amazing

 

[Lyon]

But that means it's shipped, right? My understand is that the system doesn't update on weekends so that could account for some of it.

 

[Bigbird]

They told me it was passing thru Ennis Tx back on the 5th of Nov
Maybe they are on the wrong track and are just going in circles
I wish it had a gps that recorded where it has been

 

[Lyon]

That must be extraordinarily frustrating. Have you spoken to your dealer and ask that they get in touch with GM's transportation people? I can't imagine there isn't some kind of route in place for each autorack and unless the one your truck is on had to stop to make local deliveries this doesn't make any sense.

 

[Reels]

Once I had my pin number I tried to activate the onstar to see if I can locate it... didn't work. It is frustrating.

 

[motorwerks]

Just got a text from my dealer. He called the rail yard here locally (have an inside contact there). I should have the truck Thursday.

 

[Lyon]

But you've heard that before, right?

I kid, now that it's actually at the train yard it's only a matter of time.

 

[motorwerks]

They told me it was passing thru Ennis Tx back on the 5th of Nov
Maybe they are on the wrong track and are just going in circles
I wish it had a gps that recorded where it has been

I would tell you that it'll get there when it gets there...and it's all arriving within the normal 10-12 week period as always.

 

[Bigbird]

Checked last night and asked if there was a phone number I could check with
Called today-rang and said there were a lot of calls being made about the recalls and if you were not calling about a recall press 2-did that and was transferred to Chevrolet Customer service and right to the recall line
Hung up went to the GMC Website found a customer service number Called that-Transferred to another number-They did not have the information-transferred to another number-nice lady said to hang on and she would check with my dealer-told her not to bother-she said she would check with another department-Vehicle is passing thru Rice Tx

16 Oct Moved to Railyard in Midlotion TX
5 Nov Left yard moving thru Innis TX
7 Nov Moving thru Ennis TX
9 Nov Moving thru Rice TX
13 Still moving thru Rice TX

Can someone in Texas please move the switch to let the train out of Texas!!!

 

[Lyon]

Just got a text from my dealer. He called the rail yard here locally (have an inside contact there). I should have the truck Thursday.

It's Thursday....

---------- Post added at 02:22 PM ---------- Previous post was at 02:22 PM ----------

Checked last night and asked if there was a phone number I could check with
Called today-rang and said there were a lopt of calls being made about the recalls and if you were not calling about a recall press 2-did that *** was transferred to Chevrolet Customer service and right to the recall line
Hung up went to the GMC Website found a customer service number Called that-Transferred to another number-They did not have the information-transferred to another number-nice lady said to hang on and she would check with my dealer-told her not to bother-she said she would check with another department-Vehicle is passing thru Rice Tx

16 Oct Moved to Railyard in Midlotion TX
5 Left yard moving thru Innis TX
7 Nov Moving thru Ennis TX
9 Nov Moving thru Rice TX
13 Still moving thru Rice TX

Can someone in Texas please move the switch to let the train out of Texas!!!

I don't think they ever actually built your truck and are now just ******* with you while they do.