randeez
Full Access Member
thanks for the updateHi guys! Just came back from dealership. Again, want to thank each and everyone of you for your input with this matter. Great info exchanged. So...trying to find a way to make this short. My visit to dealership was truly an experience. Will keep this as basic as possible and will answer questions whenever I log in. First service advisor drives car and definitely agrees something is wrong. Agreed with the symptoms I mentioned initially. We meet master tech and another adviser who requested to test drive the car. Both returned and said everything feels perfectly fine. I get extremely aggravated. Clearly the clowns have never driven a V8 to justify the way this driving. After arguing back and forth and not settling for my car to go back in the lift for them to just rotate rotor and say everything is OK, another "master tech" who seems to the most experience one at the dealership arrives. He is immediately notified to go on another test drive with me. We both remained quiet for whole test drove (awkward). Immediately after driving a few miles, we return to dealership and he requests that I exit the vehicle with him while he checks Temps. Both front rotors gave a reading within 4 degrees of eachother. Rear passenger rotors-breaks read 145 degrees. Rear drivers reads 210 degreese. Now, with these rear calipers-breaks...they actually contain the ebrake system right on it. It's either the installer jacked it up installing the things or the rear caliper or calipers are defective. He believes the ebrake somehow is somewhat active. The grooves on the rear driver side should have been a clear indication something was wrong but this damn dealership loves playing stupid games. He stated he can unplug the ebrake system and drive car but in uncertain what type of codes or nonsense he will have to reset after doing so. This part is on back order and will be hard to come around. Dealer will do a warranty claim - whatever that is with gm for a replacement. Tech is stating since steering is not swaying towards one direction, both sides may be dragging with one being worst. Will have to compare after new one is installed. The absolute weird thing is that non of us can feel the difference in heat by touch or scent. Only when we repeatedly put temp scanner to it we repeatedly get an avg of 60 degrees difference. No smell, fumes, irrgular hot wheels to the touch...just drastically difference Temboth sides. sides.
possible the first time you brought it to them they thought upgrade included rear and tore one side down before realizing it? retracted the caliper and then put all the "used" parts back on?
sucks something that should be so simple dealership turned it into a mess