My link stuck in call

[Mitchsmith67]

I made a call with my blue tooth when I hung up my radio was producing no sound when I go to the phone part of the my link it shows the call still active and on hold. I push end call and sound comes back for 5-10 mins then mutes again. I reset it to factory settings I turned it off opened the door and turned it back on I entered into on star mode and nothing seems to work has anyone had this happen or does anyone have any suggestions?

 

[majed011]

I have the same problem. Did you find the solution?

 

[Doubeleive]

often the "fix" for technical glitches is to disconnect the battery for a couple minutes, this resets things kind of like rebooting a computer.
if the problem continues to occur then it's possible you may need a software update that the dealer could do (for a fee) or if you have the ability to update it yourself.
if a software update does not resolve it then you need to look at other options such as a in-depth diagnostic or module replacement, etc.