Power Lift gate problem.....Help

[GM Customer Service]

Louis, my 20098 Yukon just started doing the opposite. It opens 1/3 of the way and then closes. If I use manual opening, it won't stay open and it slams down. Sounds like you've seen this before? I have an appointment with my GMC dealer tomorrow. Do you have anything in mind that I should share with them? I have printed out the GMC "Condition/Concern" listed earlier in this thread.

Thanks,
Chris

Chris, Please let us know what the dealer explains is the problem.

Jennifer T, GM Customer Care Service

 

[h89bogez]

Bad struts

 

[Brock]

Mine does exactly the same as h89bogez!!! And I ain't going to the dealer! Sounds like bad struts, they both just failed at the same time??? My neighbor works for Stabilus, I'l ask him for replacements. I will report back.

 

[JBTahoe]

JBTahoe

My 07 Tahoe LTZ power liftgate starts to open, gets about half way, then abruptly reverses direction and closes? Appears I have the same problem as Chris earlier. Chris, did you replace the struts yourself, or the dealer? If dealer what was the cost? Thanks.

---------- Post added at 12:40 AM ---------- Previous post was at 12:25 AM ----------

Chris,

Did the new struts solve your problem? From your description I have the same problem. Did you replace the struts, or the dealer? If the dealer, how much did they charge you?

Thanks.

 

[Brock]

Ordered struts, will be in next week...

 

[h89bogez]

Sorry for the delay guys. Yes the dealer installed them for about $300. So the parts probably cost $10. Solved the problem immediately and no other problems in the 2 months since.

 

[JBTahoe]

Brock where did you order your struts from? Im having some difficulty finding them.

 

[YuCanada]

When I ordered struts on eBay they were too weak for the gate. Paid $350 at the dealer and now it works fine

 

[GM Customer Service]

Sorry for the delay guys. Yes the dealer installed them for about $300. So the parts probably cost $10. Solved the problem immediately and no other problems in the 2 months since.

Hello h89bogez,

I am glad that you were able to take care of your vehicle's issue. I am interested in your experience at the dealership. Please private message me the details.

Safe travels,

Jennifer T.
GM Customer Care

 

[Brock]

Just installed new struts. Easy, popped old off popped new on. 5 minutes!!
$35.00 delivered!! Work like new!!!!!
Hate you guys went to dealership!!! But, sure I don;t feel as bad as you!
Had to go through Amazon, hard to figure out who they came from, but will investagate & report back. Saw several at $32 each & found these $35 a pair delivered. took a week to receive them.