Power tailgate malfunction

[Croeser]

My tailgate goes up partially and then closes. It never goes up to the same height before closing. It locks properly when it is fully down. It all started when I had the tail gate open while backing up. I raised the tailgate in order to be able to see a trailer I was backing up. Nothing hit the tailgate.

 

[cjweb11]

i have had my auto liftgate open while doing the same and never had an issue. Sorry thats all i can contribute, but slowly reversing with it open shouldn't cause you any issues.

 

[GM Customer Service]

Croeser,

We're sorry to hear of this malfunction. Please feel free to let us know if you would like for us to take a further look into this. We can be reached via private message.

Best Regards,

Kristen A.
GM Customer Care

 

[luv2cruiserccl]

My tailgate goes up partially and then closes. It never goes up to the same height before closing. It locks properly when it is fully down. It all started when I had the tail gate open while backing up. I raised the tailgate in order to be able to see a trailer I was backing up. Nothing hit the tailgate.

Mine did it and had a bad shock that helps lift tailgate. I replaced both in about ten minutes with one screwdriver very quick your local auto parts will have.


Sent from my phone using Tapatalk 2- Please excuse any errors.

 

[Trx_Tahoe]

^ x2

 

[Brock]

luvtocruiser is correct. It's the shocks. Ordered mine online $50 self install in 10 minutes!
Don't listen to that dealer rep troll. They will charge you $300 ++