Used Vehicle / Dealership Woes

[llllljrlllll]

I dealt with three dealers, when I had work done on my hoe under warranty, 1 of them sucked, thee other were great. Did you buy your hoe at a chevrolet dealer, or a mom and pop dealer. If it's a Chevy dealer, then just go to another dealer, if it's a mom and pop dealer, well you get what you paid for, I don't mean it in a bad way. But it is what it is. Good luck men, let us know what dealer it is that gave you the bad service, so all of us avoid it. This hoes are great, don't give up on her yet

 

[Humy]

Did you buy your hoe at a chevrolet dealer, or a mom and pop dealer.

to be GM certified, you have to buy it from a GM dealership

I am in the market for a certified Tahoe and am not looking forward to dealing with the Chevy stealership, I remember those days when I bought my Vette 10 years ago. I am sure they didn't look at my car a couple times when I went in with too much information and research, they just took what I said and always wanted to replace everything, not try to fix anything.

totally different experience at Jaguar though, even though I had the entry level one... gonna miss the AWD X-Type, but the Tahoe will be a nice change

 

[LuSe4]

I doubt they even inspected the vehicle in the first place. Certified is like additional insurance.

Dealers do take a long time to fix vehicles these days. I wouldn't take my vehicle to them to repair outside of the warranty since they just use the trial and error technique with you paying the bills for work that wasn't required.

Certified is more than "additional insurance". It gives you a 12 month 12,000 mile bumper to bumper warranty in addition to the 3/36,000 mile new warranty.

I bought my car that way and it will probably be the only way I will buy from now on.

http://www.gmcertified.com/certified-advantage

 

[Sheriff]

Certified is more than "additional insurance". It gives you a 12 month 12,000 mile bumper to bumper warranty in addition to the 3/36,000 mile new warranty.

Sounds attractive, eh? But it is misleading somewhat. If you buy a 24 month old car with 24,000 miles on it, your total warranty is still only 3 years and 36,000 miles. The 12 month/12,000 mile warranty does not start when the 36 month/36,000 miles ends. It starts the day you buy the 24 month old car with 24,000 miles on it.

 

[LuSe4]

Sounds attractive, eh? But it is misleading somewhat. If you buy a 24 month old car with 24,000 miles on it, your total warranty is still only 3 years and 36,000 miles. The 12 month/12,000 mile warranty does not start when the 36 month/36,000 miles ends. It starts the day you buy the 24 month old car with 24,000 miles on it.

Not true. If you buy a car that is certified and exactly 2 years old and exactly 24,000 miles on it, you add another year or 12,000 miles to it (taking it to 4/ 48,000).
Also, if it was a 2006 or older, it bumps up to 5/100,000 powertrain from original in service date.

see page 3 of this brochure.
http://www.gmcertified.com/themes/default/pdf/GMCertified_brochure_09.pdf

also see paragraph 6 of this article.

http://www.autowarrantyinsight.com/general-motors-increases-certified-pre-owned-warranty/

 

[Kolt-46]

I finally spoke with the service manager today after several days of phone tag. He assured me that all of my issues (including my newly discovered cracked dash) would be resolved. He even said that my warranty would cover my worn out a/c controls. I'm hoping that this goes as well as he assured me it would.

I'm glad that I bought GM Certified.

 

[LuSe4]

I finally spoke with the service manager today after several days of phone tag. He assured me that all of my issues (including my newly discovered cracked dash) would be resolved. He even said that my warranty would cover my worn out a/c controls. I'm hoping that this goes as well as he assured me it would.

I'm glad that I bought GM Certified.

And if they start giving you crap, take it somewhere else. Good luck!