Wheels stolen. What were they?

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GM Customer Service

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Woke up to this

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They aren't just sending me a check. They are getting a tow company to get spares so they can take it to a shop and look at the suspension and alignment to see if there was any damage that can't be seen.

Hello,

I am sorry to hear that this happened to you. I do see that you are happy that the dealership is taking care of you. If you would like to give a "dealer compliment", please private message me the details.

Safe travels,

Jennifer T.
GM Customer Care
 
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tlsnokuyeulb

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The dealer is not taking care of it. Insurance is and is using a preferred shop to order the new wheels and tires. But today was a fiasco. I was told that the tow company found some tires that would fit and would bring them to roll the Yukon on the flatbed. However, the truck that showed up didn't have the wheels. Even after I told him to stop, he continued to drag the Yukon on the flat bed ruining the front bumper and the rear bumper. So out of all this. I should be getting some new suspension components, bumpers, wheels and tires, and obviously brakes and an alignment. And I think I might even be getting the 916's. I will be having a lengthy conversation with the insurance company as this was a mix up on their part. Had they come at their allotted time yesterday, I would not have inquired as to where the tow truck was. The shop sent their own out but Sprint sucks and is constantly cutting in and out so therefore I never got the name of the company. So when the guy showed up, he sounded almost identical to the other driver and I thought it was the same guy. I made a lot of phone calls before he was to even attempt, but he still didn't stop when I told him to. Some crazy stuff today. I talked to the shop personally, after I followed the guy there to let them know of the situation as well as notified the insurance company. They said to expect a call tomorrow. So we'll see what happens. In the end though, having dealt with my insurance company and my parents dealing with them as well for their own issues, I am sure everything will come out right, or better. Still, it was painful seeing this guy do that to a vehicle.
 
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08grey

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The law is you are allowed to repair your vehicle at the shop of your choice.

You can buy the wheels of your choice. The insurance can not tell you what wheels to put.

Any tow truck driver that would hook up your vehicle and knew he was damaging it doesn't deserves your business. I suggest you find a shop on your own.

The insurance like to recommend their "pro" shops because they have side deals with them on labor rates n such.

Wish you were on New York. I would have taken care of everything for you.

Good luck. You are in charge here, not the insurance or any shop remember that.
 

Danzigman

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Most of them use the same key if i remember correctly or most will jam a socket over the locking nut.

I have the gorilla nuts with swivles on them, you can't just jam a socket on these correct?

tlsnokuyeulb did you have any wheel locks on yours?
 

yates ™

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I have the gorilla nuts with swivles on them, you can't just jam a socket on these correct?

tlsnokuyeulb did you have any wheel locks on yours?

These? http://www.gorilla-auto.com/ I do not know what the swivel part you are talking about is though.

IDK what would be so hard getting a socket on them. Locking lugs do nothing other than deter the lazy thieves :imo:
 

Gzes

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That lug but is easy to pop off... Like Derek said you get a socks and pop it on with hammer and take off and pop socket off before its out all the way. My del sol had wheel locks and popped em off that way
 

blkonblk

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tlsnokuyeulb; said:
. Even after I told him to stop, he continued to drag the Yukon on the flat bed ruining the front bumper and the rear bumper.
I would of knock the mother fu.... out if he did that to mine. Some people have no respect and he just wanted to create more work for himself so he gets paid
 

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