Where is cheapest place to buy a new dash for my cracked one?

[felixgun]

Don't pay the $600 and don't get the overlay. I have a 07 Yukon that experienced the cracked dash that 07burb was referring to. There are two GM employees that monitor the forum, Jennifer and Andraya. PM them and let them help you. We all spend a shit load of money for these rides and a cracked dash due to poor manufacturing is not something we should have to live with. Both Jennifer and Andraya have helped me on several issues and it's worth reaching out to them. Let me know if you have any questions.

what did they do to help? did they get the cost down?

 

[YukonCrazy]

Last time I was at the dealer getting an oil change, I requested the part number for the replacement dash (in cashmere in my case).

This seems to be a good price based on the part number given to me by the dealer.

PANEL - GM (23224748) - $327.51

 

[osidesurfer365]

We tried this route and even had a gm specialist assigned for our 08 with the cracked dash and although they took allot of info and tried we had no luck. We're now checking into alternatives. I had to replace the center light sensor and that part broke like a crispy cracker. I guess sub par material and global warming is to blame..

Sorry to hear you didn't get the results you were looking for. I spent around 6 months going back and forth with different dealerships and GM reps.

 

[Goodinblack]

Such a shame that this day in age this is a big issue

 

[osidesurfer365]

what did they do to help? did they get the cost down?

I basically paid the deductible. Cheaper than the part itself, so they took a loss on that and the labor.

When I went to pick it up, a corner was mashed to hell and the tech cut my GPS cord that connects to my in dash nav unit. When I realized my GPS wasn't working I called and the service manager, he said "Oh we didn't have to remove the nav unit to replace the dash" which I knew was ********* seeing as I just put the new dash unit in 3 weeks ago. Not to mention the gps cable is not the basic speaker wire to reconnect. I filed a formal complaint so we will see what happens now.

Here is the pic of the drivers side corner of the new dash. I'm baffled how this happened while installing it

 

[YukonCrazy]

That sounds and looks like some pretty sloppy work. I would be disappointed.

 

[TTA579]

Ive seen quite a few places that sell the dash itself. Its still the OEM part but cheaper than the stealership. 20959607 is the part number for the 2007 which Id assume is probably the same for the 09. You can check as far as that goes though. They arent cheap for sure. $300-400ish.

23224747 is the new part number.

 

[fiatdale]

Make sure its the right color. And make sure if its a newer number from an LTZ it may or may not have the center channel speaker in it.

 

[GM Customer Service]

I sent Jennifer an email with the email address on here. It appears she is no longer in that job, some guy responded and seemed less than enthusiastic to help. Let me know how to get in touch with one of these ladies please.

Hello tlsmith22,

You are welcome to send me a private message here on the site! I understand that you've sent an email to us and have been working with one of my colleagues. We do work in the same department and although I do suggest that you continue working with him, I am sorry to hear that you feel this way. I would be glad to look into this for you. Please PM me with your contact info and VIN and we can go from there!

Andraya
GM Customer Care

 

[tlsmith22]

Hello tlsmith22,

You are welcome to send me a private message here on the site! I understand that you've sent an email to us and have been working with one of my colleagues. We do work in the same department and although I do suggest that you continue working with him, I am sorry to hear that you feel this way. I would be glad to look into this for you. Please PM me with your contact info and VIN and we can go from there!

Andraya
GM Customer Care

I will send u a PM...thank you

---------- Post added at 07:43 AM ---------- Previous post was at 07:43 AM ----------

Thanks to all for the help