Here’s a little diddy I discovered about our Service Contract (SC). It’s Not a warranty, not a CPO, It’s a different animal based on you maintaining your vehicle with proof of doing so. In 2014 we rolled from our purch mileage of 96k to 100k. The 08 Denali XL AWD was taken to a GMC dealer for the 100k maj serv.
The Company/Broker that sold us the AUL SC is Automotive Product Consultants at 800-839-7940 in Chesterfield, MO.
The Administrator of our SC is AUL at 800-826-3207 in Napa Valley, CA. Oddly another Admin handles all other claims outside CA.
The finance company is called PayLink Direct @ 800-839-7940. It was $445.34 down and $148.46 for 2yr until the $3,761.00 SC was PIF. It was 0% int until paid.
The AUL SC we purchased is tiered at the Estate level or the highest available.
We forgot about the SC until a dealer gave us a list of $2.5k in needed repairs along w/ the sub $1k in just the maj serv chg’s. I remembered about the SC two hours later and it paid $2.5k in repair NO Q’s ASKED. It was the first service, made on time and the dealer soaked them for new radiator, pan gasket, trans main & engine rear main seal and 1 motor mount.
It was paramount we followed the factory sch maint or AUL would have grounds to deny future claims. They tried to stick us w/ a Chinese rebuild Alt and failed. Told them their recorded line served as a recorded statement they were knowingly installing a substand’d part endangering my family if they lost elect power on a mount rd. in a 6k lb SUV. They caved and installed fact new alt lifetime warr for $1k ... lol
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