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Did you get it done?
I have similar issue. Took 2007 escalade in for oil change and told engine mount is missing and replacement is $500. I also have 2 cracks in dash and they quoted $500. I take awesome care of my escalade and keep conditioner on dash and always is windshield sun screen. Don't get why I continue to have issues like this on such a nice and expensive car. Loosing engine mount is ridiculous.