Steedog
Full Access Member
I think you are handling this much better than I would have
Ok gloves are coming off!!!
- Thread starter dieselp
- Start date
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bosworth496
Full Access Member
Blow the dealer ship up
01HDtahoeNJN
Shredding Gnar Daily
x357885543258
I love my GM cars and trucks. but if they try to stick me with a truck that there dealer screwed up i will not have much use for them. I paid a lot of good money for a denali thats been damaged by a dealer and i am starting to lose confidence that they are going to take care of it. I bought this on jan 12 i understand these things take time but when its u it seems like forever!!! and i love the truck awsome power comfort ect. I should have all of u call the gm of the dealer and say u will never buy there because of this. ps they dont know where u live.
domin8
Just Plinking
- Joined
- May 9, 2011
- Posts
- 6,038
- Reaction score
- 10
I fully understand the frustration. July 2010 I came across a flooded road at night and my Cobalt engine flooded. All the dealer did was change the oil, suck the water out of the top of the pistons, and change the spark plugs. 6 months later the car spun a main bearing on #1. That required a new crank, rods, etc. The big problem I experienced was the 6 weeks it took GM to get the dealer a new crank that wasn't damaged. The failure was completely with GM. The box for the crank was no bigger than the part. The oil collar was crammed in there and would become damaged during transport. It took a nasty call by the dealer to GM Performance (car was an SS Supercharged model) on the 4th attempt to get them to package the part in a way it would be protected.
GM Customer Service
Full Access Member
dieselp,
I'm sorry to hear about the frustration with having your vehicle repaired. If your dealer doesn't contact you soon, I would be happy to look into this issue for you.
Feel free to contact me.
Louis
GM Customer Service
I'm sorry to hear about the frustration with having your vehicle repaired. If your dealer doesn't contact you soon, I would be happy to look into this issue for you.
Feel free to contact me.
Louis
GM Customer Service
JochenWoern
Full Access Member
Thank goodness, FINALLY!!!!!!!! Thank You, Thank You, Thank You!!!! Now the problem will be properly taken care of and followed up by GM Customer Service.
You shall no longer have to worry!!!!!!!!
- Joined
- Jan 3, 2011
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I'm sensing some sarcasm 
I'm sensing some sarcasm
Ya right I already have talked to a gm customer care person, 2 district specialist, and have every interaction with GM and the dealer wrote down and documented. and have been doing so sence the issue began. and still no closer to a resolution.
---------- Post added at 08:35 AM ---------- Previous post was at 08:32 AM ----------
The dealer wont be contacting me as they told be they wont be doing anything else. So give me a direct contact number and I will call.
Fast55
Full Access Member
You are wasting your time. You will spend lots of it while waiting to hear this if GM hasn't already told you:
Your problem is with the dealer. GM won't help you. If you want satisfaction, you'll get it with your attorney and/or court, nothing else. You will not, repeat not, be getting another new truck.
This is classic car buying BS. The factory does not control the independently owned dealers and could not care less if you are happy with them. GM is one of the worst, along with Toyota and Ford.
Your problem is with the dealer. GM won't help you. If you want satisfaction, you'll get it with your attorney and/or court, nothing else. You will not, repeat not, be getting another new truck.
This is classic car buying BS. The factory does not control the independently owned dealers and could not care less if you are happy with them. GM is one of the worst, along with Toyota and Ford.
