Does it bother anyone else, when you're spending nearly six figures on a vehicle, and the salespeople know less about the features than you do? I think of it as poor training, and if the front end doesn't get any what about the service department?
sold cars for 6 months 20yrs ago...the best salesmen didn't know jack about what they were selling...allowed them to not mislead the customer...always easier to just say, "I don't know but I can find out for you..."