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  1. GM Customer Service

    New here

    Livalidle, Hello and welcome to the forum! Thank you for being a loyal GM customer. I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist you if you ever have any general questions or concerns about GM products. Safe travels, Jennifer T. GM...
  2. GM Customer Service

    Battery died twice!!

    Cobrastud, Hello! I understand that you are experiencing an issue with your vehicle and are seeking advice from your fellow forum members on how to resolve this issue yourself. I might not be able to give you any technical advice but if you decide that you may need to visit your preferred...
  3. GM Customer Service

    Power Lift Gate won't operate with door buttons (Key Fob and front switch Works Fine)

    hockeytrk, Hello! I understand that you are experiencing an issue with your vehicle and are looking to resolve the issue yourself. I might not be able to give you any technical advice but if you decide that you may need to visit your preferred dealership, I am happy to assist. Please private...
  4. GM Customer Service

    2010 Denali Bose keeps rebooting

    mike1944, Hello! I understand that you are experiencing an issue with your vehicle and are looking to resolve the issue yourself. I might not be able to give you any technical advice but if you decide that you may need to visit your preferred dealership, I am happy to assist. Please private...
  5. GM Customer Service

    New to me 2008 Tahoe Hybrid

    jdl_131, Hello and welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum. I understand that you may have some concerns about your vehicle. I might not be able to give you any technical advice but I would like to look into this concern for...
  6. GM Customer Service

    Steering wheel cranking noise when turning

    Hey HighRollerRich, Sorry to hear about the noise your parents are experiencing with their steering wheel. We'd be happy to check into any service announcements related to this issue. If this interests you, please message us their VIN and current vehicle mileage. Thank you, Amber N. GM...
  7. GM Customer Service

    2013 Suburban bluetooth issue

    MudnRox, Thank you in advance for taking the time to give us feedback about your dealership visit. Jennifer T. GM Customer Care
  8. GM Customer Service

    2007 Tahoe Stuck in 4 low

    robbamy09, Hello! I am sorry to hear that you are experiencing an issue with your vehicle. I understand that you are seeking advice from your fellow forum members to resolve this issue yourself. I might not be able to give you any technical advice but I would like to look into this concern for...
  9. GM Customer Service

    2011 hybrid cylinder misfire issue

    apatt, We are very happy that the dealership was able to diagnose your vehicle! Is the vehicle still at the dealership? Regards, Jennifer T. GM Customer Care
  10. GM Customer Service

    2013 Suburban bluetooth issue

    MudnRox, I understand that the trouble shooting with the Infotainment Team did not resolve your issue and you are visiting the dealership with week. Please keep us updated on how that visit goes. We are here and happy to assist if you do need our assistance. Jennifer T. GM Customer Care
  11. GM Customer Service

    Rear heater not heating.

    Rangel, Hello! I am sorry to hear that you are experiencing an issue with your vehicle. I understand that you are seeking advice from your fellow forum members to resolve this issue yourself. I might not be able to give you any technical advice but I would like to look into this concern for...
  12. GM Customer Service

    2008 Tahoe O2 Sensor bad again?

    Factory909, Hello! I am sorry to hear that you are experiencing an issue with your vehicle. I understand that you are seeking advice from your fellow forum members to resolve this issue yourself. I might not be able to give you any technical advice but I would like to look into this concern for...
  13. GM Customer Service

    09 Yukon downshifting noise

    Julian, Hello! I am sorry to hear that you are experiencing an issue with your vehicle after visiting a dealership. I might not be able to give you any technical advice but I would like to look into this concern for you. Could you private message me your name, address, phone number, VIN...
  14. GM Customer Service

    2011 hybrid cylinder misfire issue

    apatt, We'd like to gather a few more details of this situation and try to be of assistance if at all possible. When you get a chance, can you please message us your full name, VIN, contact info, and the name of your dealership? jebt2921, Thanks for pointing them in the right direction. We...
  15. GM Customer Service

    2013 Suburban bluetooth issue

    morriskb, The Infotainment Team may be able to do some trouble shooting tests with you over the phone. Unfortunately, we cannot guarantee that they'll be able to fix the issue with your Bluetooth, as there is always a chance that you may need a technician to check your vehicle. If you decide...
  16. GM Customer Service

    2013 Suburban bluetooth issue

    morriskb, Hello! I understand that you are experiencing an issue where receivers of your phone calls that are made in you vehicle cannot hear what you are saying. Have you reached out to Infotainment General Support? If not, they can be reached by 855-478-7767 for all concerns you have about...
  17. GM Customer Service

    New from NC

    Dragon21, Hello and Welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM Products. Safe travels, Jennifer T. GM Customer Care
  18. GM Customer Service

    Low oil light won't turn off...

    elsaddiq, Yes, thank you for reaching out to us. I already responded to your private message, Looking forward to assisting you, Jennifer T. GM Customer Care
  19. GM Customer Service

    my 2007 tahoe wont crank, dash ok

    brackishtahoe, Hello! I am sorry to learn that you are experiencing an issue with your vehicle. I understand that you are looking for advice on how to resolve this issue yourself. I might not be able to give you any advice but I would like to look into this concern for you. Please private...
  20. GM Customer Service

    Low oil light won't turn off...

    elsaddiq, Hello! I am sorry to learn that you are experiencing an issue with your vehicle. I understand that you are looking for advice on how to resolve this issue yourself. I might not be able to give you any advice but I would like to look into this concern for you. Please private message me...
  21. GM Customer Service

    Guess i'm the FNG

    Jack, Thank you for your service! Hello and welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM products. Safe travels, Jennifer T. GM Customer Care
  22. GM Customer Service

    Newbie from Houston

    Kyle7R, Hello and welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM products. Safe travels, Jennifer T. GM Customer Care
  23. GM Customer Service

    New guy from KY

    Yukon_Joey, Hello and welcome to the forum! Congratulations grad! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM products. Safe travels, Jennifer T. GM Customer Care
  24. GM Customer Service

    New guy from Pennsylvania

    skeebs, Hello and welcome to the forum! Yes, I would be more than happy to assist you with providing you with your Vehicle Build Sheet. Please private message me or email me at [email protected] with Attention Jennifer T. in the subject line. Jennifer T. GM Customer Care
  25. GM Customer Service

    Newbie from Texas

    08Z71, Hello and welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM products. We are only a private message away! Safe travels, Jennifer T. GM Customer Care

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