2007 cracked dashboard

[NICK392]

I have same problem on 09 with 41000 miles. Need 10 posts to pm the Gm rep. Posting away...

 

[JochenWoern]

I have same problem on 09 with 41000 miles. Need 10 posts to pm the Gm rep. Posting away...

Not that the GM rep will do anything for you!

 

[Sheriff]

Not that the GM rep will do anything for you!

Agreed. Their presence here is a joke.

 

[badblu97]

I don't want to hijack, but with all this talk about the cracks and fixing them, is there any known method for prevention?

I have an 08, I just purchased with 70k miles. The dash was cracked in front of the airbag AND in front of the gauge cluster in 2 places. Needless to say I took it back to my dealer and they fixed it, no questions asked. I was frankly VERY surprised as I figured it to be a $500-$600 job.

Other than that and a couple little issues(that they also fixed with no questions) I LOVE the TRUCK!!!

 

[GM Customer Service]

NICK392,

Or you can contact me directly at: [email protected]

Louis
GM Customer Service

 

[NICK392]

Thank You Louis Email sent...

 

[Ripley]

Email sent Louis...

 

[badblu97]

i don't want to hijack, but with all this talk about the cracks and fixing them, is there any known method for prevention?

I have an 08, i just purchased with 70k miles. The dash was cracked in front of the airbag and in front of the gauge cluster in 2 places. Needless to say i took it back to my dealer and they fixed it, no questions asked. I was frankly very surprised as i figured it to be a $500-$600 job.

Other than that and a couple little issues(that they also fixed with no questions) i love the truck!!!

nobody??

 

[Sheriff]

I don't want to hijack, but with all this talk about the cracks and fixing them, is there any known method for prevention?

No, I wouldn't think the cracks are avoidable.

The cracks come from flex and movement between the plastic dashboard and what it is attached to. If the dashboard had a vinyl overlay, I don't think most people would even know cracks have developed.

This is clearly an unintentional manufacturing defect, one that GM had not anticipated. But even so, GM should stand behind their product instead of giving people the run-a-round. I was once told they were going to extend the warranty on the dashboard to 5 years or 100,000 miles. If this extended warranty took place, I guess GM wants to keep it a secret from those who don't care if their dashboards crack or not.

 

[badblu97]

Thanx Sheriff! I was thinking maybe armor-all or something of the like maybe. I just sold an 07 Silverado NBS, and had the entire windshield tinted for about 4 years, and that dash didnt crack. Wonder if that helped?