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  1. GM Customer Service

    2011 Tahoe Vent problem

    Hey rwtobin6, I'm sorry to hear of this! I cannot guarantee anything, but I will be glad to look further into your concern. Feel free to send us a private message in reference to this thread and we will be happy to help! Kristen A. GM Customer Care
  2. GM Customer Service

    Location of AC evap drain line

    Hey there BigPimpinSlimDB, I see that you are experiencing an issue where water is leaking onto your passenger floor. I understand that you are looking to resolve this yourself. I might not be able to provide you with any technical support but if you find you cannot fix this issue yourself, I...
  3. GM Customer Service

    A/C not working

    Hi RShelvy, Can I be of assistance? I see that you mentioned that you are experiencing an issue with the Air Condition system in your Yukon and I do apologize. I would be happy to discuss this further. Could you please private message me referencing this thread? Jennifer T. GM Customer Care
  4. GM Customer Service

    A/C not working

    Hi smittydog, I understand you are frustrated that your air condition has stopped working on your Yukon and I do apologize. You mentioned that you are planning on getting your vehicle to the dealership for this concern. Please keep us posted and contact us if you have any lingering questions or...
  5. GM Customer Service

    Problem with left park light fuse

    Hello 07 Tahoe, We are sorry to hear that you are still experiencing concerns with your Tahoe. Please feel free to send us a private message to discuss further. Thank you, Andraya GM Customer Care ---------- Post added at 08:32 PM ---------- Previous post was at 08:30 PM ----------...
  6. GM Customer Service

    2012 Denali with 30k miles, Motor Needs Replaced

    Hello GAFan, Yes, I just saw your email. Thank you for emailing us! Again, I am sorry that you are experiencing this issue and I look forward to assisting you. Jennifer T. GM Customer Care
  7. GM Customer Service

    2012 Denali with 30k miles, Motor Needs Replaced

    Hello GAFan, You stated that the service manager contacted you regarding your concern with the motor. I understand that you are frustrated with your current vehicle situation and I do apologize. Please keep us update and let us know if you have any lingering questions or concerns. Feel free to...
  8. GM Customer Service

    Rear Liftgate Won't Operate

    Hi Savage6.2, Welcome to the forum! I understand that you have been experiencing some complications with the rear liftgate in your Denali. I cannot guarantee anything, but I will like to take a further look into your concern. Please send us a private message or an email to [email protected]...
  9. GM Customer Service

    Power assist steps not working

    Hello Emillz67, I understand that you are only looking for advice on how to resolve this issue. I might not be able to provide you any technical advice but if you are stumped, or have any lingering questions please private message me. Jennifer T. GM Customer Care
  10. GM Customer Service

    Driver Seat won't go up or down but has power

    Hello BlackBear1110, I see that you are having an issue with your driver seat not being able to move it up or down. I am sorry that you are experiencing this issue. I understand that you are trying to figure out what is going on and how to fix it. I cannot help you with diagnosing the issue but...
  11. GM Customer Service

    No air out of vents

    Hi Mikes07, I’m sorry to hear of the complications that you have been experiencing with your wife’s Escalade. I cannot guarantee anything, but I will be glad to take a further look into your concern. Please send us a private message referencing this thread if any further assistance is needed. I...
  12. GM Customer Service

    White Noise/ noise coming from center console

    Hello 72rivi, I recognize that you are seeking advice and opinions from fellow community members and hopefully someone will chime in with helpful information. If your inquiries remain unanswered, I'd be happy to investigate further. If my assistance is needed you are welcome to send a private...
  13. GM Customer Service

    2013 Suburban bluetooth issue

    Hi amyrod29, I can certainly understand your frustration with this concern being unresolved. My apologies to hear you are having trouble with the bluetooth in your 2012 GMC Yukon. I'm happy to investigate this further and reach out to your dealership on your behalf or document this concern in...
  14. GM Customer Service

    2015 Tahoe only blowing hot air!

    Hey MANNFAM, I'm truly sorry to hear that your wife is having this concern while you are deployed. I can certainly look into this concern for you. Can you please send me a PM with your VIN, current mileage and your wife's number? Looking forward to hearing from you soon! Patsy G...
  15. GM Customer Service

    Air won't blow out vents

    Hey there Mike_oat, Having an issue with climate control in your vehicle? I see that you are seeking information to fix this issue. I am sorry that you are experiencing this issue with your vehicle. I might not be able to provide you any technical advice but I would be happy to look into this...
  16. GM Customer Service

    Loose "shift" feeling in LF seat when turning

    Hi hosseface, I’m sorry that you are experiencing this shifting feeling while driving your Yukon. It looks like you are seeking feedback from the rest of the forum, but I would like to look into this concern on my end. If you are interested in discussing this shifting feeling further, please PM...
  17. GM Customer Service

    2015 GMC YUKON XL Tailgate Issue

    Hi samvons, I am really sorry to hear about the difficulties you’ve had getting this tailgate issue resolved. I can understand how dealing with something like this in a new vehicle can be very frustrating. Have you gotten it back from the dealership and checked if the issue was resolved...
  18. GM Customer Service

    Broken Motor Mounts

    Hey there Alobar, I can definitely understand your frustrations. Please feel free to send us a private message referencing your concern and we will be glad to help. We look forward to hearing from you soon! Kristen A. (Assisting Jennifer) GM Customer Care
  19. GM Customer Service

    leaking interior

    Hi tiggerbad, We are truly sorry to hear that you are experiencing this water leak concern with your brand new Tahoe. We understand that you are unhappy with the vehicle and you are working with both your dealership and Chevrolet to resolve this concern. We just wanted to let you know that we...
  20. GM Customer Service

    2008 Yukon Electrical Problems

    Hey there harveje, I'm sorry to hear of the difficulties that you have been experiencing with your vehicle. I understand that you have an appointment at your dealership tomorrow regarding your concern. Please feel free to keep us updated with your dealership visit. We will be glad to document...
  21. GM Customer Service

    Help wife bought a yukon slt but its really a sle

    Hello 1meangto, Yes, thank you for taking the time and reaching out to us via private message. I will respond shortly to your message. Looking forward to assisting you, Jennifer T. GM Customer Care
  22. GM Customer Service

    Help wife bought a yukon slt but its really a sle

    Hello 1meangto, I am sorry to hear that you were involved in a mishap with one of our dealerships. I am interested in learning more about your experience. Could you private message me referencing this thread? Jennifer T. GM Customer Care
  23. GM Customer Service

    New guy here introducing myself.....and looking to buy a '12 PPV

    Hello jerrito1, Welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and we are more than happy to assist you if you ever have any general questions or concerns about any GM product. We are only a private message away! Jennifer T. GM...
  24. GM Customer Service

    SD card and video in LTZ

    Hi Jim, I understand that you are wondering what file formats are supported. The files should be saved as .wav or .wma. The mp4 file format may work as well. Please contact us if you have any additional questions. Jennifer T. GM Customer Care
  25. GM Customer Service

    2015 Tahoe only blowing hot air!

    Hey there wild thing, I would like to look further into this concern with your Chevrolet dealership. Please private message us your information including your full name, phone number, VIN, current mileage, and involved dealership so we can follow up with your dealership on Monday. To verify...

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